The power of perception in employer/employee relations

As a leader you must make it a routine part of your decision-making process to ask the question: Will this be perceived as equitable?

The power of perception in employer/employee relationsLet's play a game. Here are the rules: We'll be asked to split a sum of money. I get to make the split and you get to choose whether to accept or reject the split. And if you reject it, both of us will walk away empty-handed. Rationally, I should realize my advantage and offer…

The importance of “space” in a business relationship

Respecting another person's space can help you build rapport with your colleagues and close sales with your clients

The importance of “space” in a business relationshipAs a consultant and professional speaker, I often travel by myself and frequently dine alone. This affords me the opportunity to combine two of my favourite pastimes: eating great food and watching people. One night at dinner in an ocean-side resort, I noticed a man and a woman seated across the room. It was a…

Balancing fun and professionalism at the Christmas office party

10 tips to insure that you make a great impression while you mix and mingle at the office party

Balancing fun and professionalism at the Christmas office partyAre you planning to attend your office holiday party? I hope so. This is a great occasion to relax and have a good time – and can be a highly anticipated, positive antidote to year-end stress. But anytime you combine fun with professionalism, it can also be a challenge. Here are 10 tips to insure…

Attracting and retaining tomorrow’s top talent

When asked what they most want from their employers, four categories are always at the top of a young workers' list

Attracting and retaining tomorrow’s top talentKendra is majoring in Finance in of one of the top universities in the United States. With one semester of schooling to complete, Kendra spent the summer as an intern in one of the leading high-tech companies in Silicon Valley. That company just made her an offer for full-time employment after graduation, which Kendra will…

Three mistakes that lead to a lousy first impression

Studies show it takes the brain just 200 milliseconds to gather most of the information it needs to determine a person's emotional state

Three mistakes that lead to a lousy first impressionIt was a job interview, an important client meeting or even a sales call. You were dressed for success, rehearsed and ready to wow them. So what went wrong? Chances are you got off to a bad start – and that less-than-positive impression began before you said a word. Here are three small mistakes that…

How to read body language like a pro

Follow our tips and you'll be surprised at how well you can 'read the room'

How to read body language like a proHere is a tip that will quickly gain you the nonverbal advantage in any negotiation or important business meeting. Want to know what the biggest 'secret' to body language experts' success? They take the time to determine how a person acts under relaxed or generally stress-free conditions so that they can more accurately spot meaningful…

Most employees are just going through the motions

It is time for a new social contract between employers and employees

Most employees are just going through the motionsIt's time for a new social contract between employers and employees. Chances are, if your organization is like many others described in numerous studies, half of your workers are doing just enough to get by, 25 per cent are totally turned off and only one quarter are usefully engaged in building your organization and helping…

It’s okay to talk with your hands

As long as you know what they're saying

It’s okay to talk with your handsA study from the University of Chicago a few years ago found that the more gestures babies used at 14 months (shaking a head "no," raising arms to be picked up, pointing at an object of interest, etc.), the more words they had in their vocabulary at three years old. Which is no surprise to…

Venus, Mars and workplace communication

We know that men have a different workplace communication style than women, but does "different" mean better?

Venus, Mars and workplace communicationWe know that men have a different workplace communication style than women – but does "different" mean better? Well, yes. And no. There are obvious strengths and weaknesses in the communication styles of both genders. Based on research project in which I collected responses from 387 employees and managers in the United States, Canada and…

Body language tips for leaders from teachers

The best educators could teach business leaders a thing or two about body language

Body language tips for leaders from teachersThe best educators could teach business leaders a thing or two about body language. Pygmalion in the Classroom, one of the most controversial publications in the history of educational research, showed how a teacher’s expectations can motivate student achievement. This classic study gave prospective teachers a list of students who had been identified as “high…
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