Gain big business focus by looking at individual details

What each staff member does is important. The more employees work together to enhance their contributions, the better for the business as a whole

Gain big business focus by looking at individual detailsIs what you do really important? I recently helped a business conduct a meeting with their employees. As the meeting started, I tried to understand the participants and their positions in the company. After writing their names and job descriptions on the board, I asked: “What would happen if you didn’t do your job?” This intriguing…

Don’t wait until your business is in pain to find a cure

Prioritize your problems, identify all the best possible solutions to the most important issue and decide how to implement them

Don’t wait until your business is in pain to find a cure“Gross!” my kids yelled as I showed them the big lump of yellow wax that I had just picked out of the sink. To me, this lump of “gross” wax was a relief. A few days earlier, I had barely survived a flight from Rome to Dublin without screaming in pain. My ear was plugged and…

Playing the game of business to win

Do you come to work to just put in time or are you trying to achieve a goal? You need a clear vision, a simple approach, lots of communication and determination

Playing the game of business to winAl Erricson was my basketball coach in 1982 – he’s learned a lot about coaching since then. If only Al knew then what he knows now, we might have won a game or two. What Al knows, and every business owner and manager should know, is that being successful is not all about skills. It…

Name your year, put new focus on your goals and achievements

We only have a limited number of years in our lives and breaking them down into time frames of intention could make all the difference

Name your year, put new focus on your goals and achievementsI was invited to speak at a conference last January where the hosts encouraged the attendees to “Name their year.” I’d never thought of doing this before and was interested in how people would go about picking the name of the year. As I sat around a table and listened to the conversation, I was…

Business is like basketball: necessary knowledge not a slam-dunk

The problem for most of us is we think we know it all or we believe if we try hard enough we can make ourselves learn it. But it’s not nearly that simple

Business is like basketball: necessary knowledge not a slam-dunkUntil Dave Holmes stepped onto the basketball court, I was unconsciously incompetent. I knew how to yell from the stands and I knew how to tell my kids how to play better. But this year when I took the step to coach my daughter’s school basketball team, I realized how incompetent I really was. I…

Finding the niche that will make your business successful

You can't be all things to all people, but you can be exceptional. Find the market, product and service that suit you and your customers

Finding the niche that will make your business successfulThe line “You can’t be all things to all people” comes from this poem: You can't be all things to all people. You can't do all things at once. You can't do all things equally well. You can't do all things better than everyone else. Your humanity is showing just like everyone else's. So: You…

Are you standing on the edge of the cliff with your business?

It’s time to take the plunge: to take a good idea and turn it into a profitable venture, you need to take a risk

Are you standing on the edge of the cliff with your business?Christopher O’Byrne stood on the edge of the cliff, looked down, considered jumping and then stepped back. He repeated the process over and over. He would walk away and then back. His mind told him to jump but his body just wouldn’t do it. Christopher knew he couldn’t take the internal dialogue any more, or…

Business in decline? Start calling your customers back

Reaching out to wayward customers can not only reinvigorate your sales, but allows you to do a lot of market research

Business in decline? Start calling your customers backGrant was on the ground yelling as I came around the corner at high speed on my mountain bike at dusk. He had flown off his bike instead of hitting a moose standing on the trail. I skidded to avoid him. I could still see two moose, a cow and her year-old calf, on the…

The loudest voices against tax reform are not neutral

Almost absent in the debate about proposed Canadian changes are any voices defending the idea of tax fairness

The loudest voices against tax reform are not neutralFederal Finance Minister Bill Morneau’s proposals for tightening tax breaks associated with private companies is generating several kinds of response on social media and in mainstream media. The most evident is an impressive deluge of evidence-free rhetoric claiming that the proposals are an attack on everything from the middle class to maternity leave for female…